Refund Policy
Last updated: September 10, 2026
30-day money-back guarantee
We want you to be satisfied with InsightGrade. If you are not happy with your subscription, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle. You can request a refund by visiting paddle.net or by contacting our support team at support@insightgrade.app. Please include your order reference so we can locate your purchase.
Refund processing
Approved refunds are typically processed within a few business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.
Cancelling your subscription
You can cancel your subscription at any time from the Billing page in your InsightGrade account. Cancellation stops future charges; it does not automatically refund prior charges unless a refund request is made within the 30-day guarantee period.
Questions
If you have any questions about refunds or cancellations, please contact us at support@insightgrade.app.